Right of withdrawal

Right of withdrawal

You have the right to withdraw from a contract with Vase Studio within 14 days without giving any reason.  

The withdrawal period will expire after 14 days from the day on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the goods.  

To exercise the right of withdrawal, you must inform us ( E-Mail: info@vase-studio.com ) of your decision to withdraw from this contract by an unequivocal statement (e.g. a letter sent by post, fax or e-mail. If you prefer sending a letter use the contact info found here: https://vase-studio.com/pages/legal-notice ).  
You may use the model withdrawal form below, but it is not obligatory.  

To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.  

If you have any questions, please contact us.  

Effects of withdrawal  

If you withdraw from the contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us, for example express  delivery), without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract.  

We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.
We will withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest. You shall send back the goods, without undue delay and in any event not later than 14 days from the day on which you communicate your withdrawal from this contract to us. The deadline is met if you send back the goods before the period of 14 days has expired.  
You will have to bear the direct cost of returning the goods. To be eligible for a return, your item must be in the same condition that you received it. You are responsible for any damage incurred by items during the return shipment. We therefore strongly recommend that you send the products well packaged, in good condition and in their original box and/or packaging.  
If possible, please provide us with a tracking number for the return shipment.  
If a returned item is shipped internationally, mark as "RETURNED GOODS" to avoid any Customs charges. We are not responsible for any charges imposed on packages returned by Customs.  
If the product is damaged, we reserve the right to deduct any depreciation in value when refunding the product.

Model withdrawal form 

I hereby give notice that I withdraw from my contract of sale of the following goods:  
Ordered on / received on:  
Your name:
Your address:  
Your signature (only if this form is notified on paper):